What is the cup made out of?
The HUNU cup is made from food grade silicone. The lid is a bamboo composite. We work with a supplier who is FDA and LFGB certified meaning that materials meet the highest level of US and European standards. They are BPA free.
Last updated: April 12, 2020 02:10
What is the cup made out of?
The HUNU cup is made from food grade silicone and bamboo. We work with a supplier who is FDA and LFGB certified meaning that materials meet the highest level of US and European standards. They are BPA free as well as free of a bunch of other chemicals which are commonly found in plastics. The lid is a bamboo composite made from bamboo fibre and a resin to bind it all together.
Last updated: April 12, 2020 01:57
Is the cup dishwasher safe?
All parts of the HUNU cup can go in the dishwasher! However silicone is an incredibly easy material to clean and a quick rinse or a bit of dish soap in the sink will usually do the trick as well.
Last updated: April 12, 2020 01:57
Will it leak if i there is a bit of coffee in it and I put the cup in my pocket?
It will not! The cup is designed so that the removable insulating band doubles as a plug for the drinking hole and wraps around the folded cup to keep it nice and leak proof in your pocket or bag.
Last updated: April 12, 2020 01:57
Is the 8oz capacity to the top of the cup or is there room to add milk/cream to an 8oz drink of coffee/tea?
The cup is actually 10oz if filled right to the rim so lots of space left over for extra milk or foam etc if you have an 8oz drink. Just be aware that if you fill it all the way to the very top it will likely spill a bit if you put the lid straight on so we don’t recommend filling all 10oz!
Last updated: April 12, 2020 01:57
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.